Home Health Challenges
Home health care has many challenges and opportunities. Over the next 30 years the number of seniors needing these services is expected to quadruple and it can be expected that there will be a low level of technical sophistication among that user base. Therefore, it makes sense to make all technical interaction as simple as possible. Hands-free communication is also a must, as it eases the process of interacting with a computer. Digital assistants such as Alexa and Siri are a recent innovation that excel at hands free communication with several applications within this space.
Today, this technology is becoming more and more prevalent in our day to day lives. Software like Apple’s Siri, Microsoft’s Cortana, Google Home, and Amazon’s Alexa have become deeply ingrained in these companies product lines. Voice Interaction is the way of the future and top tech companies are pushing it forward by making it one of the most accessible features available. For instance; Cortana is on the taskbar, and Siri and the Google assistant can be accessed with your voice or just the touch of a button.
While Microsoft, Google, and Apple have enabled their Digital Assistants on a wide range of devices, Amazon has focused specifically on integration with “smart home” devices and their accompanying apps (called Skills by Amazon) and has become a clear leader in this segment of the field.
So what does this mean for home care providers? Staying in touch with the customers just got a whole lot easier. Being well-informed and keeping track of adherence to a daily schedule is also desirable, especially if live-in care is not an option. That’s why at ByteLion we’re developing Alexa applications for the assisted living space that allow providers to give more effective service to their clients, by enabling them to make more informed decisions, and improving the quality of life for customers and their families.
We’re working on apps that streamline these processes, by giving caregivers the ability to have insights into their customers’ habits like never before. With intelligent schedule reminders, home automation, and hands-free calling, the future looks bright.