As technology evolves rapidly and shopping trends shift on a daily basis. eCommerce is in a constant state of adaptation that can leave brands fumbling in the dark.
Bytelion has worked with companies that employ a number of eCommerce tools, many of which don’t meet the challenges we face today. Ultimately, companies need to respond quickly to changing demands with flexible eCommerce built around your customers.
Salesforce Commerce Cloud As Your Solution
Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels i.e. mobile, social, web, and store. Leveraging the power of the cloud, Salesforce helps you craft innovative customer experiences that drive conversions and inspire brand loyalty. It allows companies to handle their entire business operations from a single place. After 10+ years in the eCommerce world, Bytelion has found Salesforce Commerce Cloud as a robust tool to ensure revenue stability and growth in times of economic unpredictability.
B2B Commerce Cloud – is optimized, customized, and integrated so that you can get the complete freedom to curate the entire customer journey. This starts from the first click in the purchase journey to order fulfillment.
B2C Commerce Cloud – connects with consumers and delivers personalized shopping experiences across all e-commerce channels i.e. web, mobile, social, and in-store. This platform enables digital experience and frictionless transactions at every touchpoint. B2C Commerce provides the resources and processing for your eCommerce sites, called a storefront in the Commerce Cloud documentation to help create and build your sites in your vertical.
Is Salesforce perfect for your business?
Today, companies need the best products and services available. As demand for online sales increases, tools that offer numerous capabilities and features are essential. Commerce Cloud provides the capabilities that ensure a personalized shopping experience for you and your customers.
- Excellence capabilities – helps to manage the products, pricing, and promotions to boost customer engagement.
- Operational capabilities – facilitates functionality over multiple channels, linking the backend process with the fulfillment of orders.
- Intelligence capabilities – provide more clear data insights for guiding us with customer interaction(AB testing), engagement, and quick business decisions.
In the past few years, companies that grew their market share have either been native digital organizations or cloud enterprises. For this, companies need an expert team to help rematch, reinvent, and strategize the digital transformation journey.
Pier 1 Imports is the eighth-largest furniture retailer in the United States and its eCommerce platform is hosted and deployed in a standard Salesforce Cloud. Pier 1 Imports recruited Bytelion’s team of eCommerce designers and developers to optimize its eCommerce platform.
Bytelion is delivering an outsized impact on UI improvements through commitment to adaptation and efficiency. We learned a fully customized Commerce Cloud and navigated complex development systems to accomplish significant strides in software development. This transformed the user experience and contributed to increasing eCommerce revenue. Our team contributed heavily to frontend and backend development, automated quality assurance (QA) testing, and implemented best technical and organizational practices within their team and across the project.
Bytelion drives with speed and agility. We leverage our UX skills and design process to improve and create completely new personalized customer experiences. Bytelion helps build and drive the processes and campaigns that companies need to bring these experiences to life in quick, smart iterations.
We offer development support:
- Trouble shooting: Promptly react to complex performance, security or other Salesforce issues, which need to be fixed on the code level.
- System evolution: Implement enhancements, including substantial ones, to a Salesforce solution according to change requests. Modifies default functionality quickly with no impact to current business operations in Salesforce.
To learn how Bytelion can help your Commerce Cloud platform, sign up for free audit. Our team of user experience designers will run a thorough assessment and provide actionable insights to help grow your online sales.